"The knife is perfect." [RAO Avio]

"Hey Nancy

Thanks so much for the help with the knife [RAO Avio]. You really went the extra mile on this one. And the customer assistance was a 12\10 in my book. The knife is perfect. You will definitely be hearing from me in the near future with another order. Thanks again, I really can't thank you enough for everything you did to make this sale run smooth till the end. Companies should definitely take notes and follow suit from you. I think you could teach them alot.

Thanks Nancy for everything" J.W.