"Hey Nancy Thanks so much for the help with the knife [RAO Avio]. You really went the extra mile on this one. And the customer assistance was a 12\10 in my book. The knife is perfect. You will definitely be hearing from me in the near future with another order. Thanks again, I really can't thank you enough for everything you did to make this sale run smooth till the end. Companies should definitely take notes and follow suit from you. I think you could teach them alot. Thanks Nancy for everything" J.W. It is the responsibility of the buyer, not Xtreme Knives, to determine and follow all local, state, federal and international laws and ordinances regarding the purchase, possession, and use of any item purchased from us. Copyright 1999 - 2021 Xtreme Knives (tm). All rights reserved worldwide.